Home > Hotels Frequently Asked Questions
- Are the hotels open on public holidays, like Christmas and New Year?
- Is it better to stay in one on-site hotel or the other if I also want to visit the Spa / Cariba Creek / the Theme Park / Conference Centre?
- Where is the Spa?
- Do I have to pre-book my time in the Spa?
- What about off site-site hotels?
Our hotels are open on all public holidays, excluding Christmas Eve and Christmas Day.
No - both hotels are a great choice, whatever else you're planning to do. There is an internal walkway that connects the two hotels, so it's all very easy access wherever you are.
The Spa is located on the first floor of the Alton Towers Hotel. Simply follow the signs.
Yes, all Spa experiences have to be booked prior to your arrival at the Hotel. It is advisable to book early for both Aqua Relaxation Rooms and Spa treatments. You can call 0870 443 2333 or email spa@alton-towers.com to book.
There are a wide variety and choice of excellent, value for money off site hotels to suit all! All hotels are conveniently situated for your break at Alton Towers.
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